Posted: Dec 13, 2021

Administrative Outreach Specialist

Salary: $18.27 Hourly
Application Deadline: Dec 22, 2021
Business & Information

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia.  As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate’s, bachelor’s, master’s, and doctoral-level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds! Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America’s Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world. Reporting to the Director of the Small Business Development Center (SBDC) and the Director of the Business Innovation Group (BIG), the Administrative Outreach Specialist manages outreach efforts for the center. Continued employment is subject to the availability of grant funds.



  • Perform related duties as assigned to support the mission of the University
  • Design and create presentations and marketing material that are visually appealing
  • Market programs and services to potential and current clientele, stakeholders, referral sources and potential program attendees via traditional and digital marketing means. Act as a liaison to local and regional stakeholders and referral sources. Outreach duties include presentations, public addresses, and serving on small business committees
  • Take the lead planning BIG-sponsored events and workshops, for example, BIG Café
  • Assist SBDC Business Consultants with research as needed
  • Actively participate in the execution and development of strategies for sponsorship of programs and other assets
  • Assist SBDC Area Director with internal paperwork related to grant and budget
  • Perform support duties required for the operation of the office using standard SBDC equipment and software in the preparation of: correspondence, presentation materials, purchase and check requests, invoices, supply orders, and promotional materials, including brochures, flyers, newsletters, e-mails to promote CE classes and other programs
  • Compile performance data and other information for completion of required reports
  • Support organizational improvement efforts through active involvement on internal committees, special projects, and various assessments
  • Assist with development and strategic planning when appropriate and necessary
  • Serve as first point of contact for various constituencies
  • Manage all social media accounts for the SBDC and BIG
  • Manage the website for the Business Innovation Group
  • Direct clients to appropriate sources of business information and assistance
  • Assist with development and delivery of business training programs that are responsive to the needs of the business community served
  • Performs administrative responsibilities for the SBDC as assigned, including routing messages and scheduling consulting appointments for staff
  • Event support including coordination, setup, and marketing
  • Plan and implement public relations campaigns and strategies; this includes writing and editing press releases, leaflets, brochures, and newsletters


Educational Requirements

  • Bachelor’s Degree


Required Experience  

  • Two or more years of related work experience


Preferred Educational Qualifications

  • Bachelor’s Degree in Marketing or related field


Knowledge, Skills, and Abilities 


  • Consistently exhibit engaging customer service
  • Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position


  • Adhere to University policies and procedures to meet Institutional goals and support University’s mission for student success


  • Demonstrate commitment to inclusiveness by working well with diverse populations
  • Use effective communication and human relations skills
  • Navigate web access and e-mail with or without reasonable accommodation
  • Demonstrate appropriate organizational skills as required for specific position


How to apply:

Our employees say empathy-an understanding of and service to others-is important in their role at the SBDC.  In your cover letter, please describe instances where empathy is evidenced in your work or elsewhere and discuss why you are interested in supporting the mission and culture of our organization.